Nadia Chen took over Coastline Electric from her uncle and modernized the whole operation. Her last gap was the front office — calls, quotes, and follow-up. See how she uses FastFix.
Nadia's techs would scope a job and forget to send the quote until Friday. By then the homeowner had moved on.
There was no system. Just sticky notes and good intentions.
FastFix turns a tech's voice note into a branded quote and texts it to the homeowner before he leaves the driveway.
Every open quote gets a polite nudge at 24h, 72h, and a week. Nadia's close rate jumped 19 points.
Coastline could scope a job in 20 minutes and then take 3 days to send the paperwork. The follow-through killed momentum.
Nadia was writing estimates in bed at 11pm. That wasn't the business she wanted to run.
She knew her techs were under-quoting because they were rushing. A real system would let them upsell with confidence.
Coastline carries her uncle's name. She wanted to honor it with a business that operated like it was built in 2026.
"My uncle still comes by the office on Fridays. He told me last month that the place runs better than it ever did. That meant everything."Nadia Chen — Coastline Electric
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