Customer Story · HVAC

How Vega HVAC grew booked jobs by 32% in one Orlando summer

Alex Vega runs Vega HVAC out of Orlando with his brother and eleven techs. He had the demand. He didn't have the bandwidth to capture it. See how he uses FastFix.

+32%
Booked jobs
$5.8M
Annual revenue
11
Techs in the field
Alex Vega, Vega HVAC

How their operation changed

Before FastFix
$120Kmonthly ad spend wasted on missed calls
38 minaverage response time to a web lead
1overworked office manager

Leads cooling off in a CRM

Web leads sat for 30+ minutes before anyone called back. By then they'd already booked the competitor.

Summer chaos

When the heat hit, the office phone became a war zone. Calls went to voicemail. Calls went to nowhere.

With FastFix
$0wasted — every call answered
12 secaverage response time
0new office hires required

Instant lead response

FastFix calls every new web lead inside 30 seconds and books them while they're still on the page.

Summer that ran itself

Last July, Vega booked 32% more jobs than the year before — with the same crew.

Why they switched to FastFix

Ad spend was bleeding

Six figures a month into Google Ads, and most of it landed in voicemail. Alex needed conversion, not more clicks.

Brother's sanity

His brother was answering the phone in the truck between service calls. That had to stop.

Growing without hiring

Office staff were the bottleneck. Alex wanted to add revenue without adding seats.

Customer expectations

Homeowners expect to text a business and get an answer in minutes. Vega couldn't deliver that on a good day.

Alex Vega
"We had the leads. We just couldn't catch them. FastFix is like adding three office managers who never sleep and never get sick."
Alex Vega — Vega HVAC

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