Support
Questions, problems or feedback about FastFix.ai and the FastFix dashboard connector: write to us and a person on our team will answer.
Contact
- Help with FastFix or the dashboard connector: support@fastfix.ai
- Privacy and data requests: privacy@fastfix.ai
- Security reports: support@fastfix.ai with “Security report” in the subject. See security.txt.
To help us answer quickly, include the phone number on your FastFix account (never your one-time code), which AI assistant you use, and what you were trying to do.
Common questions
How do I connect an AI assistant?
Add the connector URL https://fastfix.ai/dashboard/mcp in your assistant's connector settings, then sign in with your phone number and approve. Step-by-step instructions and the full tool list are on the connector page.
How do I disconnect an assistant?
Remove the FastFix connector in that assistant's settings. Deleting your FastFix account also disconnects every assistant at once.
How do I download or delete my data?
Sign in and open Settings → Your data and account. Download my data gives you a JSON copy; Delete my account removes your account and dashboard data immediately. Details are in the Privacy Policy.
I didn't get a sign-in code.
Codes are sent by text message to US and Canadian numbers. Wait a minute and try again; after several tries there is a short waiting period. If it still doesn't arrive, email us.
Is the service up?
The live status check is at fastfix.ai/dashboard/api/health.
Company
FASTRACKFIX, CORP. (doing business as FastFix and fastfix.ai), a California corporation
729 Jones Street Apt 7, San Francisco, CA 94109